CaptureIDX Acquisition

Overview
This month, Eyesore, Inc. acquired Southern Web's CaptureIDX software solution for real estate agents and brokers.  

Why did this software acquisition occur?
Southern Web grew their IDX system to serve dozens of clients and several multiple listing services in many states.  In order for the software developed by Southern Web to continue to keep up with the requirements and constant demand of both brokers and their clients, Southern Web found a team in Eyesore that could not only support the software but help it grow to the next level.

Who is Eyesore?
Based in Griffin, Georgia, Eyesore is a digital agency powered by Polyglot Labs that builds websites and apps. You can learn more about Eyesore here.

Is Southern Web going away?
No, Southern Web will focus now on growing its WordPress site support and digital marketing services, including search engine optimization and paid marketing campaigns.  

When is the software acquisition expected to close? 
The transaction is complete, and Eyesore will begin supporting CaptureIDX customers starting Monday, July 15, 2019.

Will Southern Web's employees join Eyesore?
No.  Eyesore has a full team of capable support representatives and developers.

Do I need to transfer my web hosting or domain names?
No. Your web hosting environment and domain name reservations will remain the same.  

Will I need to make any updates with the MLS boards?
We’ll be in contact with your MLS board to register your website with Eyesore as your IDX data vendor. We will be in touch with you if we need your assistance with the compliance process.  

What if I need to make changes to my website?
You can continue to make content (text and image) changes to your website using WordPress.  Any theme-level design or development changes to your IDX site will need to be completed by an Eyesore developer.  

Will Eyesore support my IDX site now?
Yes. All requests regarding your IDX website should be directed to the team at Eyesore.  If you have digital marketing services or a website without IDX services, Southern Web will continue to serve you.

How do I contact Eyesore?
You can reach Eyesore by phone at 678-692-8512 extension 264, by contact form, or by email at [email protected].  

Who will I pay now?
Starting August 2019, you'll receive an invoice for IDX services from Eyesore, Inc.   If you have digital marketing services or website without IDX services from Southern Web, those services will continue to be delivered and billed by Southern Web.  

What if I have digital marketing services from Southern Web?
You'll continue to receive services from Southern Web for digital marketing services.  

Will my fees change?
There are no plans at this time to adjust your fees.  

What if I have more questions?

You can reach Eyesore by phone at 678-692-8512 extension 264, by contact form, or by email at [email protected].  

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